Blackberry outlook tasks not updating

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(sometimes the most obvious solution is the best option).There is a formal minimum requirement that we need to check when connecting to Office 365 Mailbox.The meaning is to create a couple of folders, “spread” the mail items between this folders and try to find which folder are synchronized successfully and which folder are not synchronized.(This mail folder probably includes the “problematic” mail items that stop the synchronization process).

Using a local copy of the Mailbox content should significantly improve the Outlook performance (response time) because access to the “data” (Mail items) created by using a local copy of the Mailbox that stored on the local drive.

We can describe the OWA (Outlook Web Application) mail client as a “viewer” for the data that stored in the Exchange database, and the Outlook mail client as a “viewer” for the database (OST File) that stored on the user desktop (Hard drive). WAN environment: When using a local Exchange Server (on-premises), Outlook synchronizes data to and from the Exchange Mailbox, by using a local LAN infrastructure.

When using Exchange Online services, the communication channel is based on a WAN infrastructure, which by default, have narrow bandwidth verse LAN infrastructure.

Many applications that were created to improve or enhance Outlook capability can cause Outlook to malfunction.

(We will review later some tools that can help us to disable or to locate these applications).

Before we begin the troubleshooting process, we should classify the Mailbox as Standard Mailbox or “Large Mailbox”.

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